Privacy policy
Controller
[LEGAL ENTITY NAME], [REGISTERED ADDRESS]. Privacy contact: jose@quantiatradinglab.com.
Data we process
- Account and payment: name, email, country, plan, payment history (payments are handled by our payment provider; we do not store card numbers).
- Licence and Bridge: licence key (stored hashed), MetaTrader 5 account number and broker server name, Bridge version, mode, account balance and equity, open risk and detected symbols, and the execution of each signal (time, price, lots, delay).
- Sign-up and declarations: acceptance of the risk disclosure and of the non-US declaration, with date, IP address and approximate country.
- Community: your Discord username, if you join.
- Waitlist: your email, the broker you use (if you tell us), the page language, your approximate country (from your connection) and the date. We use it only to tell you about the launch; you can ask us to delete it at any time.
We never ask for or store your broker passwords.
Why we use it
- To provide the service: validate your licence, send signals to your account and show you your activity.
- Security: limit sign-in attempts, detect misuse and alert you if your Bridge disconnects.
- Compliance: apply country restrictions and keep the declarations you accepted.
- Billing, support and service notices.
We do not sell your data or use it for third-party advertising.
Providers
We use providers that process data on our behalf: hosting and database (Cloudflare), payments [PAYMENT PROCESSOR], email (Google Workspace) and community (Discord). Some are outside your country; we require appropriate safeguards.
Retention
We keep account data while the account is active and for up to [N] years afterwards for legal and tax obligations. Technical signal logs are kept for [N] months.
Your rights
You can ask for access, correction, deletion or a copy of your data, and object to its use, by writing to jose@quantiatradinglab.com. We will reply within 30 days.
Cookies
The website only uses the technical cookies needed to sign in to the dashboard. We use no advertising cookies.